Frequently Asked Questions

We ship all over the European Union.


Processing Time: Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional processing time, which will be clearly stated on the product page.


International Shipping: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.


Tracking Information: Once your order is shipped, we will send you an email with the tracking number and a link to track your order online.

Delivery Issues: If you have any problems with your delivery, such as a missing or damaged item, please contact us within 48 hours of receiving your order.


Return Policy: Please refer to our Return Policy for details on how to return products.

Contact Information: For any questions regarding your order or shipping, please contact our customer service at



The consumer has the right to withdraw from the contract within a period of 14 calendar days, unless otherwise specified, without giving any reason, provided that the right of withdrawal applies to the goods or services ordered by the customer. To exercise the right of withdrawal, the customer must inform us of their decision to withdraw from the contract through an unequivocal statement (e.g., in writing by mail or email) in a timely manner